Effective Date: March 22, 2025
Your privacy matters to us. This Privacy Policy explains how Student Volunteer Collective (SVC) collects, uses, and protects your data on https://www.svcconnect.org.
1. Information We Collect
We may collect:
- Personal information: Name, email address, age group, school (for students), or organization name and contact details (for organizations)
- Platform activity: Login history, profile interactions, opportunity sign-ups
- Voluntary submissions: Feedback, survey responses, and support queries
2. How We Use Your Data
We use the information we collect to:
- Match students with relevant volunteering and project opportunities
- Facilitate secure communication between students and organizations
- Analyze usage to improve the platform
- Ensure community safety and prevent abuse
We do not sell or rent your personal data to third parties.
3. Data Sharing
We may share your information:
- With participating organizations or students when you engage with an opportunity
- With trusted vendors helping us operate the platform (under strict data confidentiality)
- When required by law or to prevent fraud, abuse, or harm
4. Children’s Privacy (COPPA Compliance)
We do not knowingly collect data from children under 13. If we learn that a user is under 13 and has registered without parental consent, we will delete the account and associated data promptly.
If you’re a parent or guardian and believe we have collected your child’s data in error, contact us at svcadmin@svcconnect.org.
5. Data Retention
We retain your data only as long as needed to fulfill the purposes described in this policy or comply with legal obligations. You may request deletion of your data at any time.
6. Cookies and Tracking
We use cookies and analytics tools (such as Google Analytics) to:
- Analyze usage trends
- Improve site performance
- Enhance your experience
You can manage or disable cookies in your browser settings.
7. Your Rights (Including California Residents – CCPA/CPRA)
Depending on your location, you may have rights to:
- Access and review your data
- Request correction or deletion of your data
- Opt-out of certain data uses
California residents may also request:
- A list of personal information categories we collect
- The sources of that information
- The purposes for collecting it
- A list of third parties with whom it’s shared
To make a privacy request, contact us at svcadmin@svcconnect.org.
8. Data Security
We use security measures such as encryption, secure servers, and limited access protocols to protect your information. However, no online platform is completely secure. Users are responsible for safeguarding their login credentials.
9. Updates to this Policy
This Privacy Policy may be updated periodically. Significant changes will be posted on this page with a new effective date. We encourage users to review it regularly.
